Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Rates
- Canada: Flat rate of $7.99 CAD
- United States: Flat rate of $5.99 USD
- United Kingdom: Flat rate of £12.99 GBP
Estimated Delivery Times
- Canada: 4–7 business days for most products; some items may take up to 13 business days depending on the product and your location.
- United States: 7–9 business days for most products; some items may take up to 12 business days depending on the product and your location.
- United Kingdom: 7–8 business days for most products; some items may take up to 12 business days depending on the product and your location.
Please note that delivery times are estimates and may vary due to carrier delays, customs clearance, or high-demand periods.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Duties
Some orders may be subject to customs fees or import duties upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rate.
Lost or Delayed Packages
If your order has not arrived within 30 days of the estimated delivery date, please contact us and we will work to resolve the issue promptly.